NSW Licensee Training Online Course

NSW Licensee Training Online Course

It is a mandatory requirement for current licensees, approved managers, and club secretaries who are applying for a new liquor license or transferring an existing license to another person or premise.

Existing licensees and approved managers must complete the new licensee training aligned with the renewal of their existing NSW competency card.

This requirement extends to pubs, clubs, hotels, bottle shops, restaurants, and cafes.

• Session 1: Overview of liquor regulation in NSW
• Session 2: Managing your liquor licence
• Session 3: Your responsibilities to manage alcohol-related harms
• Session 4: Best practice strategies to prevent alcohol-related harms
• Session 5: Compliance and enforcement

• An interim certificate will be issued to students upon successful completion.
• Students must then visit Service NSW with their Interim Certificate and Identification to update their Competency Card.
• A new Competency Card will be sent to the provided address and is valid for five years.
• Successful completion of this course automatically renews students’ NSW RSA for another five years.

Mode of Delivery is Zoom (Virtual Classroom)

Allies Security Services offers Licensee virtual classroom training. We have been approved by Liquor and Gaming RTO since 2006.

Our training is convenient, cost-effective, flexible, and delivered by industry experts and professional trainers.

Key Topics

• Understand the relevant liquor laws and regulations that impact you as a licensee
• Know your responsibilities in managing your NSW liquor licence
• Understand your responsibilities as a licensee to manage alcohol-related harms in your business
• Implement best practice strategies for your business to improve operations
• Understand the consequences of non-compliance and what that means for you as a licensee

Unit Name:– Licensee Training

7 hours Excluding break and Course Administration

$289 ONLY

An interim certificate will be issued to candidates that have successfully completed the course. Trainees will then need to visit Service NSW with their Interim Certificate and Identification to update their Competency Card. A new Competency Card will be mailed to the applied address and is valid for five years.

Payment: Credit Card, Direct Deposit, Paypal, Over the phone

Course Requirements

To undertake this training, it is COMPULSORY that students:

1. Bring photo ID on the day. This could be a driver’s license, passport or photo ID.
2. You must be able to read and write in English. If you have difficulty, we recommend you call us before making a booking.
3. Have a current valid RSA competency card. 

If you do not have a valid RSA card that is current, we have course dates here.

accounts@alliessecurity.edu.au or on (02) 9557 7466. 

• Before undertaking this training, you must hold a valid NSW competency card or interim certificate issued by Liquor & Gaming NSW for Licensee training and Responsible Service of Alcohol (RSA).
• You must be able to read and write in English. If you have any difficulty, we recommend you call us before making a booking.
• A computer, tablet or smartphone with a camera, speakers, microphone and stable internet connection.
• Suppose your current competency card also includes Responsible Conduct of Gambling (RCG), and you have not completed the RCG training course or RCG refresher training course within the 90 days prior to your Licensee training course. In that case, you will need to either complete the RCG refresher training course before undertaking the Licensee Training or submit an RCG Declaration Form to remove the RCG endorsement from your competency card.

To receive a link to the RCG refresher course, follow these steps:

1. Email:  competency.card@liquorandgaming.nsw.gov.au and provide your Competency Card Holder (CCH) number, full name, and date of birth, and indicate that you will be undertaking the NSW Licensee training course.
2. You will be emailed a link to complete the online RCG refresher training course.

If you need any further information, please call us at (02) 9557 766 or email us compliance@alliessecurity.edu.au

The course is conducted over seven (7) consecutive hours, and the maximum number of participants per class is 30. Licensee training includes various activities, in-class discussions, and participation. At the conclusion of the course, participants are required to complete a short theory assessment consisting of short written answers and multiple-choice questions.

1. Can I do this course without an RSA? 
   You must have a valid RSA card. If you do not have a valid RSA card, you can book for the RSA course here.
2. I did my RSA, but it has expired. Can I still do this course? 
   You must have a valid RSA card.
3. How will the training day look like?
   Training will be approximately 6.5 hours (incl. break). You will have a theory component, practical component, then an assessment at the end of the day. Once you have completed the course, you will receive your interim via email or printed on the day.
4. Are you accredited?
   Yes! We are approved under Liquor and Gaming NSW to run both the RSA and RCG courses. All our trainers are also approved, with extensive experience in the industry. We assure you, that you will have a great learning experience!