Advanced RCG Online Course

Advance RCG Online Training

Course Content:

• Anticipating and managing high-intensity situations using advanced interpersonal skills
• Managing high-intensity situations involving distressed patrons
• Leading a culture of proactive gambling harm minimisation
• Responsible conduct of gambling in practice

Candidates who have successfully completed the course will receive an interim certificate. Trainees will then need to visit Service NSW with their Interim Certificate and Identification to update their Competency Card. A new competency card will be mailed to the applied address and will be valid for five years.

To undertake this training, it is COMPULSORY that students:

1. Must have a photo ID on the day. This could be a driver’s license, passport or photo ID.
2. You must be able to read and write in English. If you have any difficulty, we recommend you call us before making a booking.
3. You must have a current RCG competency card. If you do not have a current RCG card, check RCG course dates here
4. A computer, tablet or smartphone with a camera, speakers, microphone and stable internet connection.

compliance@alliessecurity.edu.au or on (02) 9557 7466.

• Cancellations of less than 7 days will not receive a refund.
• Full course fee must be paid for future courses.
• Cancellations after the course date will not be valid, and a full fee must be paid for future courses.

For more refund information, contact us or refer to pages 10 and 11 of the student handbooks. Written notice is required for cancellations, and the cancellation must be made within 7 days.