Advance RCG Training in Sydney


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Advanced Responsible Conduct of Gambling (ARCG) training

Advanced RCG Training

NSW Government

Allies Training NSW Advance RCG Course enables you to meet requirements if you are a Responsible Gambling Officer (RGO) or hold other senior roles within hotels and clubs that operate gaming machines. 

NSW Approved Training Provider for Advanced RCG Training
Advance Training for RCG Sydney

NSW Advance RCG Course 

The NSW government is proposing to mandate Advanced Responsible Conduct of Gambling (ARCG) training for Responsible Gambling Officers (RGO) and other senior roles within hotels and clubs that operate gaming machines. 

Trainees must have a current RCG competency cardand have sufficient English literacy and be able to read and write in English. 

From $349(Inc. Card Fee) 

Allies Training Centre is approved to deliver the training Advance RCG Course in NSW. 

  • It is suitable for those working in a variety of industries including Club secretaries, Club directors, unless they have completed ClubsNSW Responsible Gambling Board Oversight training.
  • Directors of a company that owns one or more hotels, where those directors have an operational role in the hotel
  • Hotel licensees and Hotel ‘approved managers’ (as defined in section 91(1A) of the Liquor Act 2007)
  • Staff who are responsible for the management of gaming machine operations (if they are separate to and not undertaking RGO duties), e.g., gaming floor managers.


From $295


Inner West


7 – 8 hours

Advance RCG Training

You can get your Advance RCG Training by sitting in Face to Face class in Sydney inner west.

Advance RCG Training

Enrich your expertise with the Advanced Responsible Conduct of Gambling (ARCG) training—a program tailored for individuals in roles with elevated responsibilities in minimizing gambling-related harm. Ideal for gambling floor managers, supervisors in hotels and clubs, as well as hotel licensees and club secretaries, this course is crafted for senior staff within gambling venues. 

Designed to empower gaming floor managers and supervisors, this course equips them to effectively prevent and manage challenging situations involving patrons. Moreover, it serves as an excellent opportunity for those already competent in the RCG Standard course, providing a platform to enhance their knowledge and refine skills specifically in handling difficult patron scenarios. Elevate your capabilities and take charge of responsible gambling practices. 

  • Live Classroom environment
  • 7 – 8 hours including assessment
  • Training Centre in the Inner West, close to public transport
  • Interim certificate emailed on the day upon successful completion of the course

From $349.00 ONLY! No hidden costs! Incl. license fee! 

The Advanced Responsible Conduct of Gambling (ARCG) course provides the resources and practical skills required to identify and proactively intervene to support patrons that might be experiencing gambling harm. 

The ARCG course covers: 

  • Anticipating and managing high-intensity situations using advanced interpersonal skills
  • Managing high-intensity situations involving distressed patrons
  • Leading a culture of proactive gambling harm minimisation
  • Responsible conduct of gambling in practice

Unit Name:– Advance RCG 

7-8 hours 

From $349.00 ONLY! No hidden costs! Incl. license fee! 

An interim certificate will be issued to candidates that have successfully completed the course. Trainees will then need to visit Service NSW with their Interim Certificate and Identification to update their Competency Card. A new Competency Card will be mailed to the applied address and is valid for five years. 

Payment: Credit Card, Direct Deposit, PayPal, Over the phone 

To undertake this training, it isCOMPULSORYthat students: 

  1. Bring photo ID on the day. This could be a driver’s license, passport or photo ID.
  2. You must be able to read and write in English. If you have difficulty, we recommend you call us before making a booking.
  3. Have a current valid RCG competency card.If you do not have a valid RCG card that is current, we have course dates here. or on (02) 9557 7466. 

We are proud members of the Restaurant & Catering Association since 2022. 

R&CA delivers tangible outcomes to small businesses within the hospitality industry by influencing the policy decisions and regulations that impact the industry. 

R&CA is committed to ensuring the industry is recognised as one of excellence, professionalism, profitability and sustainability. This includes advocating to Government at a Federal, State and Local level about the broader social and economic contribution of the sector to industry and government stakeholders, as well as highlighting the value of the restaurant experience to the public. 

If you fail to 

  • Cancellations less than 7 days will receive not refund.
  • Full course fee must be paid for future courses.
  • Cancellations after the course date will not be valid, full fee must be paid for future courses.

For more refund information, contact us or please refer to pages 10 and 11 of the student handbook. 7 day written notice is required for cancellations. 


Choose a date for your Advance RCG course to enrol now or call our course advisor on  02 95577466 for more details.

Book online to reserve your seat/spot for this course.

Course Work Flow

Booking a Advance RCG Course with us is as easy as 1, 2, 3!

Don’t delay in booking your Advance RCG Training with us. Contact us today and get started on your journey towards a better RCG career.

Book Your Course Today

Complete Your ARCG Course

Get Your Advanced RCG Card

Frequently Asked Questions

You must have a valid RCG card. If you do not have a valid RCG card, you can book for the RCG course here. 

Training will be approximately 6.5 hours (incl. break). You will have a theory component, practical component, then an assessment at the end of the day. Once you have completed the course, you will receive your interim via email or printed on the day. 

Yes! We are approved under Liquor and Gaming NSW. All our trainers are also approved, with extensive experience in the industry. We assure you, that you will have a great learning experience!